Privacy Policy
Our accounting firm (referred to as "we", "us", or "our") is committed to protecting the privacy and security of the personal data we collect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our online platform and services as a modern accounting firm in Austria.
1. Information We Collect
We collect personal data that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our online platform, or otherwise when you contact us.
- Personal Identification Information: Name, professional title, email address, postal address, phone number, and other similar contact data.
- Financial and Business Information: Data necessary for providing accounting services such as tax identification numbers, company registration details, financial statements, payroll information, and other relevant business data. This information is collected with your explicit consent or as required for the fulfillment of our contractual obligations.
- Communication Data: Information you provide in communications with us, including inquiries, feedback, and customer support requests.
- Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand user behavior and improve our site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and deliver our accounting services, including taxes, payroll, and consulting, as per our engagement with you.
- To respond to your inquiries, questions, and requests for information.
- To manage our relationship with you, including client communications and feedback processing.
- To improve and personalize your experience on our online platform.
- To monitor and analyze trends, usage, and activities in connection with our services to enhance functionality and user experience.
- To comply with legal obligations, enforce our terms, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
3. Legal Basis for Processing Personal Data
We process your personal data on the following legal bases as required by the General Data Protection Regulation (GDPR):
- Consent: Where you have given explicit consent for us to process your personal data for one or more specific purposes.
- Contractual Necessity: Where the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract (e.g., providing accounting services).
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax laws, anti-money laundering regulations in Austria).
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. These legitimate interests include maintaining and improving our services, ensuring network and information security, and detecting fraud.
4. Disclosure of Your Information
We may share your personal data with third parties in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or providing services to you (e.g., IT support, cloud hosting, professional advisers). These parties are bound by confidentiality obligations and are prohibited from using your personal data for any purpose other than to provide services to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction, subject to appropriate privacy and data protection measures.
- Professional Advisors: We may share your data with our auditors, lawyers, and other professional advisors.
5. Data Security
We implement robust technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption, firewalls, and secure server environments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period is determined based on the type of data, the purpose for which it was collected, and applicable legal obligations.
7. Your Data Protection Rights (GDPR)
Under the GDPR, you have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
8. Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You can control the use of cookies at the individual browser level. Please refer to our separate Cookie Policy for more detailed information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[Your Firm Name][Street Address]
[Postal Code] [City], Austria
You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement if you believe that the processing of your personal data infringes GDPR. In Austria, the supervisory authority is the Österreichische Datenschutzbehörde (Austrian Data Protection Authority).